Returns
Every customer who purchases goods in our online store has the option to return the item within 14 days after purchase.
Return conditions:
- returned items cannot be damaged
- the cost of return shipping is covered by the buyer
- in case of prepayment, we refund the customer within 6 business days after the purchased item returns to the store
Return address:
56-400 Ostrowina 105o
Contact
Phone: 664 681 240
Email: info@looksy.com.pl
Complaints
If the goods arrive damaged or incomplete, the customer has the right to file a complaint within 14 days from the date of purchase.
Complaint conditions:
- the cost of return shipping is covered by the buyer
- in case of prepayment, we refund the customer within 3 business days after the purchased item returns to the store
Address for returning complained items:
Looksy
56-400 Ostrowina 105o
Contact
Phone: 664 681 240
Email: info@looksy.com.pl